General

With more than 40 airlines arriving here, bringing in 14 million passengers from 100 destinations, Stansted has become an important air terminal for London and the Midlands. It services mainly European destinations.

Several budget airlines operate out of or usually use Stansted; it is spacious and a lot less busy the Heathrow and Gatwick, certainly convenient for North London residents. The airport’s simple design, monorail and smaller size make connections easy.

Shopping

Stansted also offers good shopping and conveniences that are available to both travellers and the general public. There are several good duty free shops within the departures hall; remember to produce your boarding card and be aware that a sale may be declined if your flight is busy boarding. Duty free concessions are not available when flying within the EU. Boots (pharmacy), HMV (music), the Tie Rack and several other well-known retailers are represented at Stansted.

There are a number of buffet style restaurants and two bars within the departure hall, as well as services available to the public in arrivals.

Disabled Facilities

In accordance with EU directives, Stansted meets the stipulated requirements for use by people with special physical needs. To arrange help call: + 44 (0) 870 000 0303.

Information Desk

Information regarding flight arrivals can be seen on ITV's Teletext in the UK (page 188) and BBC's Ceefax (page 450). Alternatively call +44 (0) 870 000 0303. Passengers arriving on an international flight can be met on the international arrivals concourse.

A left luggage facility is located near the ATMs, costing £4 per 24 hours (pro-rata) for each item. Enquire here too about lost property in the terminal or on terminating flights. There are several exchange bureaux and ATMs, with at least one operating 24/7.

Directions to Stansted Airport

Full detailed directions are provided to each Stansted car park or Stansted hotel in your email booking confirmation. The information here is for those travelling to the airport by other means, or those who wish to research possibilies before they book online. Click here for directions.