Birmingham Airparks Services

Address
Airparks Services, Mackadown Lane, Garretts Green, Birmingham B33 0TJ

Distance to Airport
4.5 miles

Transfers
Transfers operate 24 hours. You should normally allow 40 minutes to check in and transfer to the Airport. During the morning and afternoon busy periods you should allow more time to compensate for traffic delays. Additional time may be needed should a major exhibition be on at the National Exhibition Centre. If you are concerned you can check on www.necgroup.co.uk

Arrival Procedures
On arrival park in one of the marked bays and report to reception. Present your printed confirmation or quote your booking reference and then hand in your car keys. Your car will be parked for you whilst you board the free transfer bus to the terminal.

Departure Procedures
On return from your holiday, once you have cleared customs, simply call Airparks Services on the phone number provided at check-in, a free transfer bus will then collect you and transfer you back to Airparks Services where your car will ready for you. At reception hand in the documentation given to you on arrival.

Check-in Time
We recommend you should allow 40 minutes for check-in and transfer to the airport.

Directions
Exit the M42 at Junction 6, and follow signs for A45 towards Birmingham. Go past the airport turning. 1 mile on, with the Holiday Inn Hotel on right, go straight over the traffic lights. 1.3 miles further turn right at overhead set of lights towards Garretts Green. Follow signs for "Off Site Parking (Airport) Site A". At roundabout turn right, go straight on for approx. 0.5 miles, & turn left into Mackadown Lane. Entrance is 200yds on left, just past Motor Nation.

Security Measures
Fenced and floodlit site, with 24 hour patrols and CCTV. ISO 9001 standard of quality assurance. Holders of the Park Mark Award from the Association of Chief Police Officers.

Disabled Facilities
All of the Airparks Services buses have disabled access.

Minimum Charge
1 day.

Minimum Stay
1 day.

Maximum Car Size
No mobile homes, lorries, caravans or trailers are permitted even if multiple spaces are booked.

Insurance
Parking is always at the vehicle owners' own risk.

Other Services Provided
Assistance with jump starts and tyre inflation.

Other Useful Information
Please note this car park cannot accept minibuses or high sided vehicles.

Car Park Terms and Conditions
Acceptance of booking where your travel agent has asked for parking services on your behalf We accept your booking only on the terms and conditions set out below and over the page. If these terms and conditions are not acceptable, you may cancel your booking within seven days of receiving this document. Your money will then be returned to you (by your travel agent). If you do not cancel your booking within that time, we will consider the booking to be confirmed. If, at any time, you deliver your vehicle to us for parking, you will be bound by these terms.

This document sets out the terms of the contract between you and us Airparks Services Limited - (APS). Please read these conditions carefully.

You have the right to cancel your booking within seven days of making it. If you do, your travel agent will refund your money but may charge an administration fee.

What we can do

• We will take reasonable care of your vehicle for the period you have booked and paid for, starting from when you give us the keys to your vehicle.
• We will only be responsible where we are at fault.
• We will provide a £5 meal voucher for each booking if you are kept waiting longer than one hour for transfers to and from the airport.
• If you park for longer than the period you have booked for, we will charge you the full price at the time.

We are not responsible for the following

• Matters that are covered by your car or holiday insurance. You must look to that for protection
• Events outside our control, or events you have not arranged insurance cover for or have insurance excesses for.
• Mechanical failures, terrorism, catastrophe or criminal activity.
• Any deterioration in the vehicle’s condition while it is with us.
• Property left unattended on our site, in courtesy vehicles and trailers, or in your vehicle.
• Any losses caused by you not leaving enough time for transfers to the airport.
• Delays in collecting your vehicle caused by you losing the receipts or not having some other proper authority.
• Claims you make after leaving the site.
• Any consequential (indirect) losses.

What you must do

• Arrive in plenty of time, park where we tell you to, and not cause an obstruction.
• Leave your vehicle keys with us so that we can move your vehicle.
• Tell us about any vehicle immobiliser, automatic security feature or modification for a disability.
• Remove all your belongings from the vehicle.
• Keep your luggage with you at all times.
• Hand the vehicle over to us in a roadworthy, safe and legal condition with full insurance.
• Produce a receipt or some other proper authority when you come to collect the vehicle.
• We can refuse to hand over the vehicle if you cannot prove that you own it.
• Pay any parking charges that become due if you park longer than agreed. We can refuse to hand over the vehicle if you do not pay these charges.
• Check your vehicle carefully before leaving it with us.
• Fill in a customer service report for any claim before you leave the site.

Dealing with abandoned vehicles

• We may consider your vehicle abandoned if you do not claim it at the end of your booked period.
• We may serve a notice of abandonment upon you at any time after that.
• The notice will be valid if we send it by pre-paid post addressed to you as the person who made the booking or the registered keeper.
• If you do not respond to the notice within 28 days, we may sell the vehicle and use the money from the sale to settle any money you owe us as a result of abandoning the vehicle.
• We will keep any extra money made from the sale for you until you can no longer legally reclaim it.
• We have the right to take legal action to recover any expenses caused by you abandoning the vehicle.